Frequently Asked Questions:

How long will it take to recieve my order?

Items are made to order, as items are not kept in inventory.  Orders take 3-4 weeks to recieve.

What happens if the apparel item I select does not fit properly or is damaged?

You may exchange an item within 30 days of receipt, provided it has not been laundered.  Damaged items will be replaced.

What happens if an item is on backorder?

If the backorder is longer than 3 weeks, we will contact you.  At this time, you can choose to wait for the item, cancel your order, or select another item.

Where will my order ship?

Your order will ship to the address you provide at time of checkout.

If you need assistance, please contact Danielle at The Elite Group.

ph. 800-784-9666 x 118 or email danielle@theelitegroup.net